Privacy Policy

This policy explains what personal data SynapseAI collects, why, how it is protected, and the rights you have. We keep data collection to a minimum and never sell your information.

Who we are (data controller)

SynapseAI (registered business name no. 788990), Ireland, is the data controller for personal data processed through this website. For any privacy question or request, contact us at hello@synapseai.ie.

What we collect

• Information you send us. When you use our contact form, we collect the name, email address, company and message you provide, so we can respond to your enquiry.
• Email correspondence. If you email us directly, we hold that correspondence to deal with your request.
• Basic technical data. Our hosting provider processes standard server and security logs (such as IP address and browser type) to keep the site available and secure.

We do not use advertising or tracking cookies, and we do not build marketing profiles of visitors.

Why we use it, and our legal basis

We use the information you provide solely to respond to your enquiry and to provide the services you ask about. Our legal basis is your consent when you submit the form, and our legitimate interest in responding to business enquiries and keeping the website secure.

Who processes it for us

We use a small number of trusted service providers to run the site and communicate with you:

• Formspree — processes contact-form submissions and forwards them to us.
• Cloudflare — hosting, content delivery and security for the website.
• Zoho Mail — our business email service.

Some of these providers may process data outside the European Economic Area; where they do, appropriate safeguards (such as standard contractual clauses) apply.

How long we keep it

We keep enquiry data only for as long as needed to respond to and manage your request, and for a reasonable period afterwards for our records, after which it is deleted.

Your rights

Under the GDPR you have the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these, email hello@synapseai.ie. You also have the right to lodge a complaint with the Irish Data Protection Commission (dataprotection.ie).

Security

The site is served over encrypted HTTPS, and we limit access to any personal data you send us. No method of transmission over the internet is completely secure, but we take reasonable measures to protect your information.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with its effective date.